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Products / Operations

The flow of every operation, defined once and executed the same way every time.

Operations is the PSP’s working layer: it receives instructions from customers, takes them through a validation and approval workflow, turns them into transactions and shows at all times what state each one is in and why.

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For the business

  • Explicit business rules: what is auto-approved, what needs a second signature, what is rejected.
  • An operations board with what is pending, in progress and needs attention.
  • Less manual intervention and less dependency on key people.

For your engineering team

  • Configurable workflows per operation type and per customer.
  • Explicit states and audited transitions; no state change without a recorded cause.
  • Every operation emits events that your system or the local connectivity layer consumes.

Capabilities

  • Validation and approval workflows
  • States and transitions with cause
  • Work queues and assignment
  • Real-time operations monitoring
  • Retries and exception handling
  • Scheduling of recurring operations

Integration points

What this module exposes so the PSP can connect its systems and its local adaptation layer.

  • Operations API (create, query, approve, cancel)
  • Events per state change
  • Integration point towards local execution: the approved operation is handed to the PSP’s connectivity layer
Create a payment operationIllustrative · request
POST /v1/operations
Authorization: Bearer sk_test_••••••••
Idempotency-Key: cust-7781-payroll-2026-09

{
  "customer_id": "cus_01J9K2",
  "type": "payout",
  "currency": "COP",
  "items": [
    { "beneficiary": { "id_type": "CC", "id": "1020304050" },
      "destination": { "rail": "psp-local:bank-transfer", "account": "4581••••••" },
      "amount": 1850000, "reference": "Servicios septiembre" }
  ],
  "workflow": "two-step-approval"
}

How it fits

Modules this one works with directly.

Transactions

Creation, processing, states, traceability and history of every transaction.

View module

File Management

Upload, validation and processing of batch files, with results per record.

View module

Webhooks

Events, notifications and state changes delivered to the systems that need them.

View module

Build and operate your PSP on Integra.

Tell us what you operate today and which rails you need to connect. We will show you the platform on your case.

Request a demo See the architecture